Uppdated 30.11.2024
These terms and conditions apply to all orders placed R.K. Salon Lakkitehdas Oy (VAT number 0424598-8) website www.salon.fi. The customer must be at least 18 years old. The customer is bound by the terms and conditions in effect at the time of the order and should review them before placing the order. Salon reserves the right to amend the terms and conditions.
R.K. Salon Lakkitehdas Oy
Sastamalankatu 39
38210 Sastamala
VAT: 0424598-8
Products can be ordered via the website www.salon.fi. By placing an order, the customer agrees to the applicable terms. The order will be confirmed by email, stating the price, delivery costs, and the products ordered. Prices in the webshop include VAT. If you need help placing an order, you can also place an order via email or phone. The order confirmation will be sent to the email address provided by the customer. Persons ordering from Salon's webshop must be at least 18 years old.
Business customers can order products from Salon’s webshop using their own wholesale or reseller account details.
Prices in the webshop include VAT. Products and delivery costs are paid at the time of ordering in the webshop’s shopping cart. We offer three reliable payment service providers, which offer several payment options so that you can choose the one that suits you best. Credit-based payment methods may require acceptance of additional terms and the provision of a personal identification number for credit checks.
Wholesale and reseller prices are displayed in the webshop when the user is logged in with a wholesale or reseller account.
Payment service for bank payments is provided by Paytrail Oyj (VAT number 2122839-7) in cooperation with Finnish banks and financial institutions. Paytrail Oyj will appear as the recipient on the account statement or card bill and will forward the payment to the merchant. Paytrail Oyj holds a license as a payment institution.
More information: paytrail.com
Pay using a PayPal account or credit card via PayPal.
More information: paypal.com
Klarna's payment options include Pay Now, Pay Later, or Split Payments. Pay Later with 30 days of interest-free credit or split larger payments. Simple and secure.
More information: klarna.com
We process and ship orders within 2–4 business days from the order date. Delivery time depends on the shipping method and destination. During peak seasons for student and graduation caps in spring and autumn, delivery times may be longer than usual. Shipping costs include VAT and are based on the destination country, starting from €5.90. For orders over €100, delivery is free within Finland. In the webshop’s cart, you can select the delivery method based on your location.
We deliver Salon® products to Finland, the Nordic countries, Europe, and many other countries worldwide.
We offer four reliable shipping providers: Matkahuolto, Posti, PostNord, and GLS. The choice of delivery method can be made in the shopping cart.
More information: Matkahuolto, Posti, PostNord, GLS
You can exchange or return your order within 14 days, provided the product is unused. Personalized products, such as those with embroidery, are not eligible for exchanges or returns. However, we do offer a service to remove embroidery or exchange an embroidered cap, so no worries!
If you wish to exchange or return a product, or if there is an issue with the product, please contact us via email at salon@salon.fi or phone +358 3 512 9000, and we will arrange the next steps. For exchanges, you will receive a return ID from us for free returns within Finland.
To return a product, you can use Salon Lakkitehdas Oy’s return ID with Posti. In this case, we will deduct a shipping cost of €6.90 from the refund amount. The product being returned or exchanged must be in its original condition and packaging.
The return shipping cost for defective products is fully covered by Salon Lakkitehdas Oy.
If the product is lost during transit, damaged, or you receive the wrong product, please notify us or contact the shipping company directly using the tracking number.
We always strive to resolve complaints quickly and efficiently.
Customer Service
R.K. Salon Lakkitehdas Oy
Monday-Friday 8-16.00
Tel: +358 3 512 9000
E-post: salon@salon.fi